Meet the team: Bhuvana Lakshmi Narayana, Implementation Success Specialist

April 3, 2024

Who are the people behind our company? Why do they enjoy working at FinDock? What makes their jobs special? Through this blog series, we’d like to introduce our partners and customers to the well-versed experts on our team. Today, implementation success specialist Bhuvana Lakshmi Narayana shares her experience!

“My job is challenging in a satisfying way”

“No two days are the same,” says Bhuvana. “Every customer is different and every issue requires its own unique approach. That makes my job challenging—but in a satisfying way. Our Customer Success Team gets great feedback from customers and partners, and that makes me feel proud to be a part of it.”

Another element Bhuvana praises is the company culture. “I have great colleagues, so we’re always eager to come to the office and work together. What I truly appreciate is that there’s no hierarchy at FinDock. I’m used to hierarchy because it’s common in the service industries, where I come from. But here, everyone is very approachable and honest. They make you feel at home.”

“FinDock offers room for growth”

As Bhuvana’s journey at FinDock shows, a good start is half the battle: her enthusiasm was born early on. “I was very impressed by the hiring process,” she explains. “I enjoyed the different levels I went through, as well as the panel interview. I didn’t have a lot of Salesforce experience, and that interview gave me the opportunity to show my capabilities. These factors set a strong foundation for me. I felt energized and happy, which has translated into the work I do.”

Bhuvana was originally hired to take on a support role. But after a while, she wanted to expand her responsibilities:

“When I shared my ambitions with Hartger, I was given the opportunity I asked for. It goes to show that FinDock believes in me and offers room for growth. Here, I get to do what I love to do—with people I genuinely enjoy working with. FinDock provides the nice company setting I’ve always wanted.”

Would you also like to join the FinDock team? Check out the careers page to see the open positions.