Simplify premium collection and cut admin work.

Automate billing, manage complex rates, and improve payment reliability.

Automate recurring gifts, reduce churn, and strengthen donor loyalty.

Streamline membership payment process and provide a seamless experience for members.

Streamline tuition payments, lower late fees, and focus on students.

Streamline rent collection for social housing and commercial real estate on Salesforce.

Online Payments >

Process online payments via PayLinks, Giving Pages and Payment API.

Recurring Payments >

Automate recurring payments with Salesforce at the core.

Agent Payments >

Collect secure payments over the phone or mail using a Virtual Terminal.

Outbound Payments >

Pay vendors faster with tracked outbound payments.

Recover failed payments automatically in Salesforce.

Bank Payments >

Import and reconcile bank payments in Salesforce.

Payment Service Provider Payments >

See all your PSP payment data in Salesforce.

Non-FinDock Processed Payments >

Reconcile all payments in one Salesforce view.

Nonprofit Solutions

Giving Pages

Gift Aid

 

More

Agentforce

FinDock Factsheet

 

 

Insights, tips, and deep dives into payments on Salesforce

Hear directly from customers about their FinDock experience.

Learn how organizations transform their payment operations with FinDock.

Access guides, whitepapers, and resources to explore FinDock.

Meet us at upcoming events, or catch up with our on-demand webinars.

Browse our Feature Showcase videos and FinDock shorts

Get help from our resources or submit a support request.

Understand how to configure, use, and integrate FinDock.

For Customers

Find Implementation Partner >

Find certified experts to implement FinDock successfully.

View Integration Solutions >

Extend FinDock capabilities with out-of-the-box integrations.

For Partners

Become a Partner >

Join our partner ecosystem and deliver payment solutions on Salesforce.

FinDock Academy >

Get trained and certified to build expertise in FinDock implementations.

For Partners

FinDock Demo App >

Launch an end-to-end payment demo in just 5 minutes.

Partner Newsletter >

Stay in the loop with updates, insights, and partner success stories.

Learn who we are and what we strive for.

Access our logos and brand guidelines.

Stay up to date with our latest stories and updates.

Read our policies, terms, and compliance resources.

Explore open roles and join the FinDock team.

Get in touch with our team.

Outbound Payments

Send SEPA Credit Transfers directly from Salesforce

FinDock SEPA credit transfers

FinDock’s SEPA credit transfer feature lets organizations send outbound payments directly from Salesforce. Whether it’s refunds, reimbursements, or insurance payouts, payments are created, validated, and executed as part of your Salesforce processes, with full visibility, control, and reconciliation in one system.

Managed from Salesforce

All outbound payments are initiated, tracked, and reconciled in Salesforce, making it the single source of truth for your financial operations.

Extensive validation

FinDock validates outbound SEPA credit transfer data before processing, ensuring required fields are complete and IBANs are correctly formatted according to country-specific rules.

Controlled payment execution

Outbound payments are managed via payment schedules that can be routed through Salesforce approval flows. This ensures policy compliance and gives finance teams full control before payments are executed.

Data integrity and auditability

Hash calculations help ensure data integrity between Salesforce and the bank. Every outbound payment is fully auditable, with a clear trail from creation to execution, all centrally managed in Salesforce.

See it in action:

See SEPA credit transfer in action in a demo, as an organization refunds a previously paid invoice and manages the full outbound payment process directly from Salesforce.
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Refunds via PSPs

Smooth refund handling through your payment service provider

Refunds for payments made through payment service providers are also handled smoothly and transparently. The refund is processed through the payment service provider, which then sends a notification to FinDock. FinDock automatically reflects the outcome in Salesforce, keeping payment records accurate and up to date without extra manual work, while ensuring customers and finance teams always have a clear view of the refund status.

To learn more about which payment methods and providers support refunds, visit our documentation.

 
 
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