Direct Debit

FinDock’s Direct Debit gives you full control over your (recurring) direct debit processes, enables you to save time and effort with automations, and our extensive validation procedures ensure you collect on time, every time.

Salesforce native Direct Debit Management


Automated Mandate/DDI management

Automatically create, submit and update your mandates/DDIs to ensure compliance with your local direct debit scheme.


Extensive data validation

Direct Debits rely heavily on correct data, so our extensive data quality validation prevents collection failures due to invalid or missing data. 

Managed from Salesforce

With FinDock, your entire Direct Debit process, from scheduling to failed payment follow-up is managed from Salesforce.

Automate Direct Debit collections

FinDock ensures your direct debits run automatically every month, week, or day.

Benefits of managing your Direct Debits with FinDock


Customer data-driven, Direct Debit management

Integrate the information from your customer360 into the direct debit process by fine-tuning individual collection dates and reducing failed payments.

Effective, efficient & user friendly

Automation and validation ensure your processes run smoothly and efficiently. And thanks to the intuitive interface and easy-to-understand status information, users will be delighted to work with FinDock.

Expand your reach

Thinking of expanding your business into other geographical areas? FinDock has you covered! From Switzerland to Scandinavia and from Italy to the UK, FinDock supports all major direct debit schemes throughout Europe.

Choose how you manage your Direct Debits

Choose your preferred option to manage your Direct Debits. Whether you want to use a Payment Service Provider or handle your Direct Debits file based, direct to the bank or bureau. It’s your choice!

I like that we have full visibility and control over the direct debit process. 

Juconi logo

Annik Wierenga
Project Manager

Regions we support Direct Debit in

We have a broad variety of countries and countries we support Direct Debit in. Both directly through your bank or bureau with our file based solution, or via your preferred Payment Service Provider. Is your country not listed below? Just get in touch with us!

  • Austria
  • Belgium
  • France
  • Germany
  • Greece
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

Full flexibility in how you manage your Direct Debits

Manage Direct Debits on Salesforce through your own bank or bureau

Enjoy seamless Direct Debit processing from Salesforce, collected through your own bank or bureau via our file based solution. We support multiple Direct Debit schemes, the supported file based Direct Debit schemes are:


  • Avtalegiro
  • BACS
  • CH-DD
  • LSV+
  • SEPA

Manage Direct Debits on Salesforce via your preferred Payment Service Provider

Payment Service Providers provide a wide variety of support for different Direct Debit schemes, and they enable a fully automated end-to-end process for your Direct Debit claims. Depending on your choice of PSP we support the following Direct Debit schemes:

  • ACH
  • Bacs
  • Bg Autogiro
  • SEPA

In our factsheet you can learn more about the exact file standards.

Want to learn more?

Get in touch and see how your organisation can use FinDock Direct Debit to capture payments.