Bank Statement Matching

FinDock’s Guided Matching provides a robust and reliable solution for automating data matching processes and ensuring the accuracy of your CRM data. With complete control and visibility over the matching process, users can customize rules to meet their unique needs and improve the relevance of their data. In the rare case where automated matching is not possible, users can manually assign payments to a record, ensuring that all data is accounted for.

FinDock Guided Matching 


Save time and increase efficiencies

FinDock enables you to reconcile payment data from bank statements and PSP notifications and match it to existing CRM data in order to keep up-to-date financial records and make data-driven decisions, even when you receive many unexpected payments with multiple references.


Increase productivity and reduce manual errors

By automating processes through the use of CRM data and Salesforce functionality, tasks that were previously performed manually can be streamlined and executed more efficiently.


Improve collaboration across the organisation

Having a single source of truth for data can help improve collaboration across different teams and departments. By removing data silos, everyone can access the same data, reducing the risk of miscommunication or conflicting information.


Improve customer engagement and retention

Customers appreciate quick responses and timely communication, so by sending custom follow-up messages faster, you can improve customer satisfaction and build long-term relationships.

Reconcile payment data across your CRM

Bank statements

FinDock’s large volume bank file reconciliation makes it easy to ensure all your data is synced up. Automatically match payments to the right invoice, subscription, campaign or custom object in Salesforce.

PSP notifications

Reconcile payment data in real-time from all your preferred payment service providers in Salesforce. Enjoy streamlined automation and manage workflows and notifications with ease across all payments.

Match every payment to its record


Guided Matching

This feature enables custom rule sets and manual review of transactions from imported bank files, payment files, and PSP notifications. The rule execution view provides full visibility of the ruleset being executed, the matching progress, and the results, making the data-matching process efficient and accurate.


Guided Review

Match payment data with CRM data in Salesforce using Guided Review, which suggests potential matches and provides a progress report for increased visibility. This feature allows for accurate data matching even when automated processes may not be sufficient, and streamlines the process of manual data matching, saving time and increasing efficiency.

image of FinDock's Guided Matching engine

Before FinDock, it used to take us 2 weeks to get caught up with processing donations after the Christmas break. But this year, it took us 2 days, even though donation income is growing

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Robin Peake
Director of Supporters

Supported file schemes for Bank Statements

Learn more about all the supported file schemes and standards for Bank Statements in our factsheet.

Want to learn more?

Get in touch with us and start reconciling payments with FinDock.