Want to foster customer focus? Handle failed payments in Salesforce!
In an earlier blog we’ve talked about abandoned payments. But besides abandoned payments, sooner or later, every organization also has to deal with failed payments. Traditionally, the finance department follows up on these. But is that really desirable? If you want to...
How to turn abandoned donations into successful ones
When someone decides to make a donation, that’s great news for your charity. But a lot can happen from the moment a donor fills out their name and transfers the money. The fact is, abandoned payments are a quite common issue. And that’s a shame, especially when people...
How FinDock extends the Nonprofit Cloud for Fundraising
On October 17th, 2023, to coincide with the launch of Nonprofit Cloud for Fundraising (NPC), FinDock released as one of the few launching ISV partners its new integration with NPC. Over the past few months, the product team at FinDock has been working closely with the...