Payment Recovery
Missed payments don’t have to mean lost revenue
FinDock gives payment operations teams full visibility into failed or late payments and the tools to recover them through Salesforce automation.
FinDock makes payment recovery easier
All your payments in one place
With every transaction and failure recorded in Salesforce, you have one clear view to decide the best next step.
Protect your revenue and save time
Recover failed or late payments faster and reduce lost income from errors or expired mandates. With all failed payments visible in Salesforce.
Create Customer Payment Happiness
Provide flexible recovery paths like retries, PayLinks, or installment plans so customers can resolve their missed payments quicker.
Full payments visibility
With FinDock, every failed or missed payment is pulled into Salesforce with clear error codes and context. Teams immediately know what went wrong and which payments need attention, so they can respond with the right message, cut manual checks, and recover revenue faster.
Save the Children, for example, reduced failed Direct Debits by 60% using FinDock with Salesforce Marketing Cloud, recovering income quickly with automated follow-ups.
Automated, personalized recovery journeys
Use Salesforce automation to trigger tailored follow-ups, from reminders to PayLinks, so customers get relevant communication and teams save hours of manual work.
Flexible recovery options
Give customers multiple ways to resolve missed payments – from retries to PayLinks to recurring payment plans. This flexibility helps customers avoid future failures, while teams recover revenue faster and more consistently.
Assisted payments, fully integrated
Accept payments by phone, mail order, or call centers. Customers who prefer personal support can pay securely with an agent they trust, while organizations keep assisted channels tied to Salesforce with every transaction recorded.
Complete the Payment Journey
Payment Processing
Accept and Process every payment method your customers expect, online, offline, recurring, or one-time.All managed natively in Salesforce and connected to the customer record.
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Payment Recovery
Automate recovery when payments fail and keep revenue flowing without manual follow-up.
Payment Reconciliation
Eliminate manual reconciliation with real-time visibility and guided matching, allowing finance teams to spend less time in spreadsheets and more time driving business outcomes.
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Ready to recover more payments?
Only FinDock gives you this complete view of payments inside Salesforce, connecting every failed transaction with customer data so you can take the best next step.