Manage donations in Salesforce Nonprofit Cloud
Now called Agentforce Nonprofit
Payments are at the heart of every donor relationship. FinDock brings a complete payment engine into Agentforce Nonprofit — giving your donors seamless ways to give and your team the tools to manage payments, reduce admin, and stay focused on your mission.
From Nonprofit Cloud to Agentforce Nonprofit
In late 2025, Salesforce rebranded Nonprofit Cloud as Agentforce Nonprofit. More than a rebrand, it represents Salesforce’s transition to an AI-first platform for nonprofits.
The platform now ships with four prebuilt AI agents designed for the daily reality of fundraising, program, and donor support teams. Built to leverage AI effectively, it runs on unified, usable data – the foundation for collaboration, data sharing, and measurable impact.
For teams already on Salesforce, it’s a meaningful upgrade. For teams still on NPSP, it’s the clearest signal yet of where the platform is heading.
FinDock launched Beyond NPSP, a €1 million initiative designed to help nonprofits move from NPSP to Agentforce Nonprofit – with financial support and the right payment architecture built in from day one.
Learn more: beyondnpsp.com
How does FinDock extend Agentforce Nonprofit?
High-Touch Fundraising
Give fundraisers and AI agents a complete donor profile
Agentforce Nonprofit helps teams manage relationships with major donors, foundations, corporations, and individual supporters. FinDock enriches those relationships with a complete payment history, bringing every gift, recurring mandate, refund, failed payment, and payout into Salesforce.
With a richer Donor Profile, fundraisers and AI agents can better understand donor engagement, answer questions, and identify opportunities to strengthen relationships.
Mass-Market Fundraising
Connect every appeal to a seamless giving experience
Agentforce Nonprofit helps teams build segments, run campaigns, and measure fundraising performance across channels. FinDock powers the payment experience behind those campaigns, enabling donations through Giving Pages, PayLinks, the Payment API, and AI-driven donor interactions. Every transaction is automatically connected to the right supporter, campaign, and gift record, giving both fundraising teams and AI agents the data they need to optimize outreach and donor journeys.
Fundraising Operations
Automate payment operations and recurring giving
Agentforce Nonprofit streamlines gift processing and fundraising operations, while FinDock adds automated payment collection, reconciliation, mandate management, and recurring payment processing. Together, they reduce administrative work across the donation lifecycle, improve data quality, and support more predictable fundraising revenue. AI agents can further support teams with donor inquiries and failed payment follow-up, while FinDock keeps payment operations running reliably behind the scenes.
“With Salesforce and FinDock we don’t need to move between systems, this helps us save time and energy and really improves the user experience for our team.”Read more →
A complete payment engine for fundraising
FinDock manages the full payment lifecycle – from the first donation to renewed gifts and reconciled payouts – all in one environment. Visit our FinDock for Fundraising page to learn more.
Donation Processing
Accept & Process donations via Giving Pages, PayLinks, Nonprofit Cloud, and multiple PSPs.
Donation Recovery
Automate retries, detect failed transactions, and send PayLinks for easy payment completion.
Donation Reconciliation
Match bank statements, PSP files, and offline donations without manual work.