Manage donations in Salesforce Nonprofit Cloud
Payments are at the heart of every donor relationship. FinDock brings a complete payment engine into Nonprofit Cloud – giving your donors seamless ways to give and your team the tools to manage payments, reduce admin, and stay focused on your mission.
How does FinDock extend Nonprofit Cloud?
High-Touch Fundraising
Give fundraisers and AI agents a complete donor profile
Nonprofit Cloud helps teams manage relationships with major donors, foundations, corporations, and individual supporters. FinDock enriches those relationships with a complete payment history, bringing every gift, recurring mandate, refund, failed payment, and payout into Salesforce.
With a richer Donor Profile, fundraisers and AI agents can better understand donor engagement, answer questions, and identify opportunities to strengthen relationships.
Mass-Market Fundraising
Connect every appeal to a seamless giving experience
Nonprofit Cloud helps teams build segments, run campaigns, and measure fundraising performance across channels. FinDock powers the payment experience behind those campaigns, enabling donations through Giving Pages, PayLinks, the Payment API, and AI-driven donor interactions. Every transaction is automatically connected to the right supporter, campaign, and gift record, giving both fundraising teams and AI agents the data they need to optimize outreach and donor journeys.
Fundraising Operations
Automate payment operations and recurring giving
Nonprofit Cloud streamlines gift processing and fundraising operations, while FinDock adds automated payment collection, reconciliation, mandate management, and recurring payment processing. Together, they reduce administrative work across the donation lifecycle, improve data quality, and support more predictable fundraising revenue. AI agents can further support teams with donor inquiries and failed payment follow-up, while FinDock keeps payment operations running reliably behind the scenes.
“With Salesforce and FinDock we don’t need to move between systems, this helps us save time and energy and really improves the user experience for our team.”Read more →
A complete payment engine for fundraising
FinDock manages the full payment lifecycle – from the first donation to renewed gifts and reconciled payouts – all in one environment. Visit our FinDock for Fundraising page to learn more.
Donation Processing
Accept & Process donations via Giving Pages, PayLinks, Nonprofit Cloud, and multiple PSPs.
Donation Recovery
Automate retries, detect failed transactions, and send PayLinks for easy payment completion.
Donation Reconciliation
Match bank statements, PSP files, and offline donations without manual work.