Bas Visser, Author at FinDock

2022 Resolutions to Improve the Donor Payment Experience in Salesforce

by Bas Visser | Jan 4, 2022 | Solutions

Remember the last time you had a really great customer experience? It might not happen all the time, but when it does, you usually remember it – you might even tell a friend about it. The same is true for donor experiences. Donors value and remember great...

Embracing Digital: The Changing Landscape of Donor Payments

by Bas Visser | Dec 16, 2019 | Solutions

(Originally posted by Salesforce.org.) We see it around us and heard it loud and clear at Dreamforce ‘19: a customer revolution is upon us. Connected, intelligent, empowered, engaged and global, today’s customers are also a new breed of donors. A rapidly developing...