Implementing the Triangle of Reconciliation

Implementing the Triangle of Reconciliation

In my previous blogs I wrote about two proposed reconciliation models – replication and relocation – and showed how they could work with credit cards and other PSP payment methods. In this blog I want to explore the different options for implementing the triangle of...
Reconciliation with CRM payment data

Reconciliation with CRM payment data

So, you have decided to bring your payments to your CRM. Either because you want to tailor the payment experience to the expectations of each customer, you want your team to make more data-driven decisions or because you want to increase operational efficiency by...
The Three Pillars Of Inbound Payment Data

The Three Pillars Of Inbound Payment Data

If you haven’t already, check out the blog post from FinDock CTO Aard-Jan van Kesteren about the value of payment data and how it can be harvested. Your CRM is only as good as your data. Yet amazingly, there is a source of high quality, structured, readily available,...