FinDock is pleased to share the results of its customer impact study, which was conducted earlier in 2022. The study included a customer survey and in-depth interviews with a total of 24 nonprofit customers in Europe.
A key challenge that nonprofits face today is data management. Oftentimes, organizations use multiple disparate systems making it cumbersome and time-consuming to access insightful data. FinDock helps nonprofits overcome this by connecting the world of payments to Salesforce and turning payment data into actionable Salesforce data with its unique data model.
FinDock customers reported significant improvements in managing data, including:
- 156% increase in data quality
- 169% increase in user satisfaction
FinDock users also reported:
- 150% increase in the quality of donor insights
- 9 out of 10 FinDock customers are using payment data to launch journeys
FinDock users reported:
- 70% reduction in time spent on reconciliation
- 90% reduction in external development costs
FinDock is a Salesforce native app that unlocks payments on the Salesforce platform. As payment methods and channels diversify, organizations need to be agile in order to meet supporter demands now and in the future. FinDock supports them in doing this.
With a robust payments architecture and user-centered tools to control end-to-end payments management, FinDock enables any organization to capture, process, and reconcile all payments directly in Salesforce.
FinDock ensures your data is unified and actionable in Salesforce which means you’ll not only be able to achieve operational efficiencies but also deliver more meaningful and impactful supporter experiences.
For more information, go to: www.findock.com
Salesforce AppExchange: FinDock